Privacy Policy

OCSE Ltd (Company No. 16810068) trading as OCS Civil and Structural Engineers

Effective Date: February 2026

1. Introduction

OCSE Ltd (trading as OCS Civil and Structural Engineers) (“we”, “us”, or “our”) is committed to protecting the privacy and personal data of our clients, suppliers, partners, and website users. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the UK GDPR and the Data Protection Act 2018.

2. Who We Are

OCSE Ltd (trading as OCS Civil and Structural Engineers)
Registered office: 7a King Street, Frome, United Kingdom, BA11 1BH
Company registration number: 16810068
Email: contact@ocs-consultants.co.uk
Telephone: 01373 598906

3. What Information We Collect

We may collect and process the following personal data:

Contact information – name, address, email address, phone number
Professional details – job title, employer or organisation
Project-related information – property/site details, technical drawings, and specifications
Billing details – bank account and payment information
Website usage data – IP address, browser type, and pages visited (via cookies)

4. How We Collect Information

We collect data in the following ways:

Directly from you via emails, phone calls, forms, or in-person meetings
Through contracts, tenders, or project documentation
Via our website (e.g. contact form submissions and analytics tools)
From third-party sources where legally permitted (e.g. referrals, public records)

5. Why We Collect Your Data

We use your personal data for the following purposes:

To provide civil and structural engineering services
To communicate with you regarding your enquiry, project, or contract
To issue invoices and process payments
To comply with legal, regulatory, and insurance obligations
To improve our website, services, and customer experience

6. Legal Bases for Processing

We process your personal data under one or more of the following legal bases:

Contractual necessity – to perform our obligations under a contract
Legal obligation – to comply with applicable laws and regulations
Legitimate interests – to manage and improve our business operations
Consent – where you have explicitly consented to the use of your data

7. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

Our employees and subcontractors involved in delivering services
Professional advisors (e.g., accountants, insurers, solicitors)
Regulatory or government bodies where required by law
Service providers (e.g., IT support, website hosting, email platforms)

All third parties are required to respect the confidentiality and security of your data.

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, including to satisfy legal, accounting, or regulatory requirements. Typically, we retain project data for 6–12 years after completion, depending on the nature of the project and our professional obligations.

9. Your Rights

You have the following rights under UK data protection law:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure (in certain circumstances)
Right to restrict or object to processing
Right to data portability
Right to withdraw consent (where applicable)

To exercise any of these rights, contact us using the details above.

10. Cookies and Website Analytics

We use cookies and similar technologies to operate the website and (where enabled) to analyse usage. Where required by law, non-essential cookies are used only with your consent via our cookie banner/settings. You can manage cookies at any time via your browser settings and (where available) our cookie controls.

11. Security

We implement appropriate technical and organisational measures to safeguard your data from unauthorised access, alteration, disclosure, or destruction.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before submitting any personal data.

13. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website. We recommend reviewing it periodically to stay informed about how we protect your data.

14. Contact Us

If you have any questions or concerns about this policy or how we handle your data, please contact:

If you are dissatisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Phone: 0303 123 1113